22 Nov, 12:30
DNB headquarters, Dronning Eufemias gate 30, 0191 Oslo, Norway
Many banks believe they’ve done digital. They have a Chief Digital Officer, have rolled out an app and allowed staff to wear jeans on Mondays as well as Fridays. But, it’s not working. The buzz is just not happening. What is missing? Leadership.
The greatest challenge for changing the bank is not about budgets or technology, but about staff and leadership. This is because digital transformation is all about a cultural change to being digital in the heart of the bank, not just the head. How does one create a new heart that beats digital? This is what we will explore in depth.