Thu, 17 Feb

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Svensk Handel

NFI Retail Forum 6 - Let’s make Identity personal in the digital world!

How can we optimize the customer journey in the digital world with a secure identity, something that works outside one's own national borders, trustworthy with an optimal customer experience? We invite you to come to this exclusive day and explore these ideas together!

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NFI Retail Forum 6 -  Let’s make Identity personal in the digital world!

Time and Location

17 Feb, 10:00 – 16:00 CET

Svensk Handel, Regeringsgatan 60, 111 43 Stockholm, Sweden

About the event

One of the main areas we can be creative around and discuss is identification in the digital world. What can we learn from the physical world and make it even better and easier in the digital world?

Most of us have at least 3 ways to identify ourselves in the physical world…. None of these work in the digital world.Identity methods that work in one country, most commonly don’t work outside of it.

So, the question becomes - How can we optimize the customer journey in the digital world with a secure identity, something that works outside one's own national borders, trustworthy with an optimal customer experience?

We invite you to come to this exclusive day and explore these ideas together!

Optional Zoom connection here 

AGENDA

10:0 - 10:30 Intro/connect (coffee/sandwiches)

10:30 - 10:35 Welcome to NFI Retail Forum (Iren Tranvag, CEO at NFI)

10:35 - 10:50 Let’s make Identity personal  in the digital world! (Carita Weiss, Chief Retail & Payments Coop Digital at Coop Sverige)

10:50 - 11:10 The identity in the digital world in the coming 20 years (Graham Cross, Executive Fellow Erasmus University / Founder at Innosapiens)

11:10 - 11:30 The future of Bank ID  (Jonas Bränvall, Head of International Business Expansion at BankID)

11:30 - 11:50 Retails transformational journey accelerates new life to digital identity (Alex Laurie, Senior Vice President, Global Sales Engineering at Forgerock)

11:50 - 12:00 Q&A

12:00 - 13:00 Lunch

13:00 - 13:20 The user in focus – APPLE - IT in the People Age (Michael Anderberg, System Engineer at Apple)

13:20 - 13:40 Self-sovereign identity  (Heikki Rautila, Head of OP Lab at OP Financial Group)

13:40 - 14:00 The customer in focus – SAMSUNG - Future of identity (Conny Lindström, Product Manager  Samsung Pay)

14:00 - 14:10 Identity (John Erik Setsaas, VP of Identity and Innovation at Signicat)

14:10 - 14:20 Panel & Q&A (hosted by Graham Cross) 

14:20 - 14:35 Coffee Break

14:35 - 14:55 How retail can survive in the future (Kristian Klavenes, CCO & Co-founder at Aera Payment and identification)

14:55 - 15:15 In the forefront of digital identification (Peter Magnsjö, ATG)

15:15 - 15:35 Reshaping how consumers check in (Kristoffer Cassel, CEO at Checkin.com)

15:35 - 15:55 Panel & Q&A (hosted by Graham Cross) 

15:55 - 16:00 Conclusion of the day (Graham Cross, Executive Fellow Erasmus University / Founder at Innosapiens)

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